Verified patient reviews
45%Average rating weighted by volume and freshness. A 2026 review weighs more than a 2023 one. The 4 sub-ratings (quality of care, waiting times, listening and explanations, rate transparency) count equally.
One score out of 100, recomputed every night, with the same weighting for all 0 clinics. No position can be bought, none can be negotiated. Here is exactly how it works.
Each signal is scored out of 100, then weighted. The sum gives the Score shown on profiles, rankings and the comparator.
Average rating weighted by volume and freshness. A 2026 review weighs more than a 2023 one. The 4 sub-ratings (quality of care, waiting times, listening and explanations, rate transparency) count equally.
Every filled field earns points: services, rates, practitioners, languages, practical information. Update freshness counts too. A dormant profile mechanically drops.
Practitioners listed with their specialties, plus accreditations and certifications (HAS, ISO 9001, JCI, ISO 15189) backed by proof. Equipment, programs and publications count too. Never any patient case.
Share of appointment requests answered, and how fast. Each badge has public criteria. The website badge (embed the Clinicrated badge on your site, linked to your profile) is worth up to +5 points: +2 on detection, then +1 at 1, 3 and 6 months of continuous presence. It helps patients find your verified profile. Checked nightly: badge removed = points removed immediately.
No review publishes itself. Every submission goes through three checks before appearing on a profile.
Invoice, appointment notice or report with no medical data. The document stays private, only the "verified appointment" mention is public.
The Clinicrated team checks the proof and the text within 72h. It can ask for more details, and removes any health data.
The clinic can reply publicly to every review. It can report an abuse, never delete a verified review.
Every night. A new review, a published achievement or an updated profile shows up the next morning.
Freshness matters. A profile without updates for 6 months loses points on completeness.
No. There is no paid placement on Clinicrated, and there never will be.
From your dashboard, "Report" button. Moderation re-examines the proof within 72h.